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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The YXX-TECH Automatic Ball Launcher is crafted to spark an adaptive fetch routine for small and medium dogs. Its compact, balanced build and intuitive controls invite spontaneous play whether you’re in a cozy apartment or a sunlit yard. Six 2.3-inch ETPU tennis balls are included, ready to roll for consistent launches that engage without overwhelming your pup. This setup blends hands-free fetch with straightforward operation, so you can enjoy the moment your dog chases, returns, and wags with excitement.
Designed with smaller dogs in mind, the unit is easy to handle, store, and operate. The included balls are sized for confident grip and quick retrieval, helping maintain a steady rhythm of play that feels safe and engaging. Perfect for quick sessions between tasks, after meals, or whenever you want to extend the fun without bending over to reload manually.
Pick from three presets: 20 feet, 30 feet, or 45 feet. This lets you tailor play to your space and your dog\'s energy level, whether you\'re practicing in a narrow hallway, a living room, or an open yard. The distance control adds variety and challenge without requiring a larger footprint.
Indoor and outdoor use are supported, so you can adapt to weather, lighting, and daily routines. The transition between spaces is practical for homes with multi-room layouts or access to a yard. For puppies or dogs new to fetch, a controlled environment helps with confidence-building during sessions.
Regular fetch routines promote movement and mental engagement. The automated launcher offers options for longer play intervals while you attend to tasks nearby. Supervise initial uses to ensure your dog adapts well to the launcher\'s rhythm and adopted distance.
Q: Is this launcher suitable for small dogs?
A: Yes. It’s designed with small dogs in mind, offering a compact design, adjustable 20–45 ft throws, and six 2.3-inch ETPU balls for engaging fetch.
Q: Can I use this indoors?
A: Yes, it supports indoor use as well as outdoors; ensure a safe space and keep fragile items out of the way.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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