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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The YZHDUXIU dog puzzle toy is built with food-grade nylon and coffee wood, delivering a tactile mix of smooth nylon and natural wood textures. It’s free from BPA, PVC, and phthalates, offering a safe option for joyful play with snack-based toys and suitable for dogs of every size.
Designed in a vivid blue and yellow, this toy provides a high-visual appeal that invites foraging and problem-solving. It combines puzzle-solving, treat-dispensing, and dental-friendly chewing into one engaging experience that can help keep dogs mentally stimulated and engaged.
Two frozen treat containers offer flexible flavor experiences without flavor mixing. Fill them with peanut butter, yogurt, or gravy, secure the lids, and freeze directly—no need to seal or demold. Frozen blocks stay contained, and you can insert them into the toy post-freeze for a clean, mess-free setup.
Dog-friendly loading is effortless thanks to a twist mechanism—no need to remove frozen snacks. The double-lid design locks treats inside, reducing fridge spills, and the entire unit is dishwasher-safe for easy cleanup after play sessions.
More than a feeding toy, this enrichment tool combines chew opportunities, treat-dispensing action, and dental-supporting features to help keep dogs occupied. It’s designed to suit dogs of various sizes and can support ongoing enrichment routines without pressure or guarantees.
Q: What makes the YZHDUXIU Dog Puzzle Toy a smart enrichment choice?
A: A 3-in-1 toy offering treat-dispensing, chewing, and brain-stimulating play for dogs of all sizes.
Q: How do you use the frozen treat containers in this toy?
A: Fill with peanut butter or yogurt, secure lids, freeze, then insert into the toy for a mess-free challenge.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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