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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
ZALALOVA presents a thoughtfully designed trio of bamboo foraging toys that invites hamsters, guinea pigs, rabbits, and other small pets to explore, sniff, and play. Crafted from natural bamboo, these toys offer a textured, environmentally friendly surface that’s safe for gentle chewing and interactive play. The set is built to fit into cozy cages and play areas, turning everyday snack time into a mini adventure without requiring complicated setups.
For small pets, foraging and exploration are natural behaviors. By incorporating these bamboo pieces into daily routines, you may see pets engage with food in new ways, practice problem‑solving, and enjoy gentle physical activity like climbing and maneuvering through small spaces. Rather than a single toy, this 3‑piece set provides variety, allowing you to rotate shapes to maintain curiosity and interest over time.
To maximize engagement, hide your pet’s favorite treats inside the openings and leave a small gap to encourage discovery. Start with a simple setup and gradually introduce more intricate hiding spots as your pet becomes familiar with the challenge. Rotating the shapes and treats keeps play fresh and stimulating.
Safety comes first with natural bamboo. These toys are sturdy enough for daily activity and chewing, while the material is safe to place food on. To prevent mold, wipe with a damp cloth instead of submerging in water, and allow them to air dry in a ventilated area.
Bamboo offers a natural, sustainable option for enrichment that blends well with home pet habitats. The three distinct shapes provide varied sensory experiences—textured surfaces, different entry points, and multiple ways to engage with treats. This set is designed to be a practical, low-maintenance addition to everyday play that supports natural behaviors without the need for complicated gear.
Q: What’s included in the package?
A: Three bamboo foraging toys designed for hamsters, rats, guinea pigs, and other small pets.
Q: How should I use the toys with treats?
A: Hide treats inside, leave a small gap for access, and clean after use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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