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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
ZeeDix 10LBS Coconut Fiber Substrate is a 100% natural coco coir brick designed to elevate terrarium comfort and cleanliness. Each compact brick measures roughly 11.8 by 11.8 inches and, when hydrated, expands into a soft, fluffy, soil-like bedding that can cushion your pet as it explores, rests, eats, and grows. Beyond terrariums, the same material serves as an organic growing medium for herbs and vegetables in pots and garden beds.
Made from natural coconut fiber, the substrate is breathable and biodegradable, with a low EC and balanced pH to minimize salt buildup. It breaks down naturally after use, making disposal in an outdoor garden area a possibility. For first use, a light wash is recommended to remove residual salt, especially if you plan to host small worms or soil-dwelling invertebrates.
Expandable and versatile, ZeeDix coconut fiber substrate supports a range of setups. It can create comfortable enclosures for bearded dragons, leopard geckos, snakes, tortoises, tarantulas and other common indoor pets. When used as a garden bed or potting medium, it helps aerate root zones and maintain moisture levels. The breathable fiber reduces dust, contributing to a calmer microclimate inside habitats while aligning with eco-friendly care.
Storage is simple thanks to the compact brick form. Soak, fluff, and add to the enclosure; the product’s loose texture accepts liquids quickly, holding moisture where needed and helping reduce waste. When it’s time to refresh bedding, the old substrate can be disposed of in the garden or composted where appropriate.
Q: Is ZeeDix Coconut Fiber Substrate safe for my reptile?
A: Made from 100% natural coconut fiber; breathable, low-salt, and biodegradable, suitable as terrarium bedding when prepared.
Q: How do I prepare and use ZeeDix coconut fiber substrate?
A: Soak the compact brick in water to expand, fluff, and place as bedding; it absorbs liquids and reduces odors.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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