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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Zendova brings a thoughtful blend of strength and portability to pet access with its 5-step dog stairs for cars. Weighing just 9.5 pounds, the structure uses rust‑resistant metal that can support dogs up to 200 pounds, making it a practical companion for daily errands, weekend trips, or vet visits. The design emphasizes stability, with upgraded side reinforcement brackets that resist collapse and a non‑scratch rubber handle that protects your car’s finish while offering a solid grip for you to guide your companion.
The surface is coated with a non‑slip material to help pets climb confidently, and the exclusive dog bone pattern adds a touch of whimsy without compromising traction. A redesigned carabiner safety tether provides additional security, so you can secure the stairs to your vehicle during entry and exit. These features come together with a compact footprint that travels easily—perfect for car trips, camping, or family outings where pets need a smooth way onto seats, beds, or grooming tables.
Foldable and portable to suit busy lifestyles: when folded, the stairs measure 16 by 5 by 13 inches, making them simple to tuck into your trunk or behind a seat. The height is adjustable from 21 to 25 inches, letting you tailor the slope for a comfortable climb. Before you buy, a quick height check of your trunk or side door will help ensure a perfect fit for your vehicle.
Beyond cars, these stairs are versatile enough to assist your pet onto a sofa, onto a bed, or up to grooming and vet tables. The five-step design provides a gentle ascent that can be easier on aging or recovering dogs, while still delivering a stable surface during use. The lightweight build supports frequent use, whether you’re preparing for a family road trip, a quick trip to the park, or a busy day of errands with pets in tow.
Zendova backs the product with a 1‑year quality assurance and friendly customer service, reflecting a commitment to pet safety and peace of mind for owners. While results will vary, the stairs are designed to offer a smoother, more controlled way for many dogs to access elevated spots without sudden jumps or scrambles.
Q: What weight can Zendova Dog Stairs support?
A: Up to 200 lbs with reinforced brackets and a secure tether for added safety.
Q: Can the stairs be used on sofas or beds?
A: Yes, the five steps help pets reach sofas, beds, or grooming tables with ease.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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