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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet Zerbuger Dog Ramp and Stairs—an indoor, beige solution designed to help pets reach beds, sofas, and high surfaces with confidence. The softened foam and gentle incline create a plush, reassuring path that supports everyday movement while keeping the setup lightweight and easy to reposition around your home.
Key design choices focus on safety, stability, and ease of care. The curved shape and gradual incline are crafted to minimize strain on joints during climbs, making these steps a practical option for older dogs or smaller breeds who prefer a gentler ascent. A mix of anti-slip surfaces, textured grip, and rubber-backed bases work together to reduce wobble and sliding across various floor types, helping you feel assured during busy mornings or late-night couch visits.
Maintenance is simple: removable, machine-washable covers keep the unit clean and fresh for daily indoor use. The high-density foam delivers a durable, cushioned feel that maintains support through frequent use, so your pet can rely on steady footing day after day.
Choose the option that best matches your living area. The 3-step model is ideal for chairs and couches up to 20 inches high, while the 4-step version is suited for higher surfaces such as beds, sofas, or window perches up to 25 inches. This sizing helps you tailor the setup to your home’s layouts and keeps climbs smooth and predictable for your pet.
Designed with comfort in mind, the curved, ramp-style steps can help decelerate motion and provide a wider platform for steadier movement. In multi-pet homes, the broader bases and reinforced construction offer stability across different sizes and energy levels, making daily transitions easier for everyone.
Whether you’re helping a favorite feline reach a perch or supporting a dog’s daily routine, Zerbuger’s ramp and stair system aims to make indoor life a little easier to navigate—without pressure or guarantees, simply practical support you can consider for your pet’s daily moments.
Q: What surfaces are Zerbuger Dog Ramp and Stairs suitable for indoors?
A: They’re designed for indoor use on most hard floors and rugs with non-slip stability.
Q: How do I choose the right size for my space?
A: 3-step is for chairs up to 20 inches high; 4-step suits higher surfaces up to 25 inches.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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