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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet the Zerbuger Dog Ramp and Stair system, designed for indoor living in a light grey fabric cover. This setup covers two practical heights: a 16-inch rise for furniture like chairs and low sofas, and a 20-inch rise for higher sofas, beds, or window perches. Built with high-density foam and a durable, pet-friendly fabric, it delivers a cushioned, supportive surface for daily climbs and transitions without bulk or clutter.
Whether you’re guiding a shy puppy, a senior hound, or a curious cat, the design aims to ease everyday movements with thoughtful engineering. The curved designs and gentle inclines help reduce joint impact while providing stable footing, so your pet can explore and re-enter favorite spots with confidence. This combination of comfort and support can be particularly helpful for pets who benefit from gradual elevation and predictable steps.
The ramp and stairs integrate dual safety systems to support busy homes. Antislip surfaces with rubber dots pair with a textured top layer to improve grip on paws. Rubber bases anchor the unit to the floor, reducing the chance of sliding or tipping, while reinforced construction minimizes wobble during climbs and deliberate steps.
In real life, this system helps pets reach their favorite spots with less effort. A small dog can hop onto a sofa with confidence, while a larger cat or dog can step up to a window seat or sunny perch. The fabric cover remains resilient under curious paws, and the high-density foam provides lasting support through many sessions. The unit’s lightweight design also makes it easy to move or store, helping to keep living spaces uncluttered.
Inside a home that values cleanliness and convenience, the Zerbuger ramp stays practical day after day. The light grey fabric blends with most decors, and cleaning is straightforward with a removable cover and rinse-free foam maintenance.
Q: Is the Zerbuger ramp suitable for high beds or couches?
A: Yes—3-step fits chairs up to 20 inches; 4-step fits high sofas, beds, and windows up to 25 inches.
Q: How easy is maintenance?
A: Removable, machine-washable covers plus durable high-density foam for daily use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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