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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Zero Odor uses patented molecular technology to tackle tough pet smells at the source. The product claims to permanently eliminate odors rather than mask them with fragrance, offering a path to air and surface freshness in multiple rooms. A temporary tracer scent helps you locate treated areas, then quickly dissipates, leaving no trace. This combination aims to restore your space without overwhelming scents and is suitable for everyday use around pets and kids.
Made in the USA, the cleaner is described as non-toxic, non-allergenic, and biodegradable. This means you can approach odor control with less worry about harsh residues while maintaining a breathable home environment. Each bottle promises over 400 sprays, so you can address odors across several rooms without frequent reordering. The emphasis on safety and gentle care aligns with homes where fabrics and surfaces come into regular contact with families and pets.
As you spray, you’ll notice a brief tracer scent to help identify treated spots; this scent quickly fades, leaving no lasting fragrance behind. In practice, you can apply Zero Odor to pet beds, carpets, furniture, car interiors, and other fabric-covered or upholstered areas to pursue improved air quality and surface freshness over time.
Real-life scenarios include after a playful romp with pets, a damp, odor-prone day indoors, or post-accident cleanups where fast, noticeable freshness helps create a more comfortable environment. The formula emphasizes safety and fabric-friendly care while addressing persistent smells.
Results can vary by odor and environment, but many users report noticeable improvements in air quality and surface freshness without relying on heavy perfumes. The approach focuses on odor reduction and residual smell control rather than masking, aligning with practical home-use expectations.
Q: Is Zero Odor safe around children and pets?
A: Yes—it's non-toxic, non-allergenic, and biodegradable, suitable for homes with kids and pets.
Q: How should I use Zero Odor for best results?
A: Spray in the air and on surfaces in the affected room; use on carpets, furniture, and beds; tracer scent helps identify treated areas.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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