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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Turn ordinary play into a cheerful hide and seek adventure with the ZippyPaws Burrow Donutz Box. The plush Burrow houses three tiny Donutz Miniz that squeak as your dog explores each layer. The entire setup is machine washable, making cleanup part of the fun rather than a chore.
Designed for small and medium dogs, this interactive toy balances plush comfort with a gentle puzzle challenge. The Burrow housing stays sturdy as your dog nose and paw its way to the Miniz, while the Miniz add audible cues that reward curiosity. Best of all, the Burrow is refillable; you can refresh the game by loading fresh Miniz whenever you like. Note that it is not recommended for extra tough chewers, and supervising sessions is wise when the toy is young or particularly enthusiastic.
Indoor play can feel dull for a curious pup, but a Burrow session turns sniffing into a multi-step game. The process of finding Miniz, extracting them, and returning them to their hiding spots keeps dogs mentally engaged and happily occupied for longer stretches.
Real world use cases include a morning enrichment routine to set a calm pace, a solo play session when you’re busy, or a quiet activity for multi-dog households. The Burrow supports gentle, self-run exploration and can adapt to your dog as it grows and learns. Always ensure the housing remains intact and replace or retire the toy if wear becomes evident.
supervise puppies and check the Burrow regularly for signs of wear. This toy is intended for dogs that enjoy plush toys and solving puzzles, not for aggressive chewers.
Q: Is the ZippyPaws Burrow suitable for all dog sizes?
A: Designed for small and medium dogs; not recommended for extra tough chewers. Supervise puppies during play.
Q: How many Miniz come with the Burrow and how do you refill?
A: Includes three small Miniz; the Burrow is refillable with any Miniz when the housing remains intact.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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