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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Dogs love a good tug, and the RopeTugz Monkey is built to meet that craving with a thoughtful mix of plush comfort and rugged rope strength. This 28" long toy features heavy-duty climbing rope—2/3 inch nylon—the same tough material climbers rely on, so playtime can stay lively even during enthusiastic tugs. The plush monkey is soft to the touch and inviting for snuggles between pulls, while a single large round squeaker adds a satisfying, audible cue that keeps your dog engaged. Colorful, character-driven design makes it a visually appealing companion for fetch-and-tug sessions alike.
The Monkey RopeTugz is designed to be comfortable in your dog’s mouth and durable enough for big tuggers. The plush portion cushions teeth and gums, making it suitable for daily use, while the rope handles provide a secure grip for pet owners and dogs to share control during interactive games. The overall size and shape are suitable for dogs in different life stages, from youngsters exploring new toys to adults who still love a challenge.
Real-life play ideas come naturally with RopeTugz Monkey. Use it for controlled tug-of-war with a friend or family member, introduce it as a reward during training sessions, or incorporate it into a rainy-day indoor routine to burn energy without needing a wide playing space. The squeaker turns ordinary play into an engaging ritual, and the plush surface invites light chewing and cuddling during calm moments between tug bouts.
With its combination of durability, plush comfort, and interactive features, RopeTugz Monkey offers a compelling option for dogs who love a good tug while staying mindful of practical cleaning and daily use. Note that benefits described are possible outcomes based on typical play patterns and dog preference; individual results will vary by animal and use case.
Q: What sizes does the RopeTugz Monkey come in?
A: The Monkey RopeTugz measures 28 by 5 by 5 inches, suitable for small, medium, and large dogs.
Q: How should I clean this toy?
A: Machine washable on a gentle cycle with mild detergent; tumble dry on low to restore fluff.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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