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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
From muddy backyards to cozy living rooms, ZippyPaws RopeTugz Moose is built to handle lively tug sessions while staying gentle on teeth and gums. This toy fuses a soft plush moose design with a rugged climbing rope, delivering a tactile experience dogs adore and look forward to again and again.
The core uses heavy-duty climbing rope, engineered to endure enthusiastic pulls. The plush moose exterior adds a comforting, cuddly touch, making it inviting for quick snuggles between rounds of tug.
RopeTugz Moose blends a plush surface with a sturdy rope core, offering a balance of soft cuddles and rugged toughness. It’s machine washable on a gentle cycle with mild detergent and can be tumble dried on low for fluff restoration.
Use RopeTugz Moose for indoor tug-of-war, supervised fetch-like games, or cozy bonding sessions after a rainy walk. The squeaker helps keep dogs engaged and can support simple training cues.
Regularly inspect seams and rope for wear. Supervise play, rotate toys to prevent boredom, and retire the toy if the plush becomes torn or the rope frays.
RopeTugz Moose offers a welcoming blend of softness and durability that can fit into many play routines, without promising specific results. It’s a versatile option for dogs who love interactive, scent-friendly tug sessions.
Q: Is RopeTugz Moose suitable for all dog sizes?
A: Yes; RopeTugz Moose is designed for small, medium, and large dogs, offering versatile tug play and interactive fun.
Q: How should I clean this toy?
A: Machine wash on a gentle cycle with mild detergent; tumble dry low to restore fluff.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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