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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Designed to help small and medium dogs reach sofas, beds, or vehicles with less effort, this stair system uses a split, zippered design that lets you use it as four steps or as two separate two-step sets. The 19.7-inch height pairs well with most beds and couches, while the 35D foam core provides a stable, cushioned surface for each paw as your pet climbs.
The four-step configuration offers a gentle incline with a low-angle ramp, which can reduce joint strain compared with jumping. The outer shell is a plush beige fabric that adds grip and comfort, and the base features a non-slip bottom to help keep the stairs in place on wood, tile, or carpet.
Ideal for small breeds, seniors, or pets recovering from minor injuries, these stairs offer a practical path to favorite spots like the bed or couch. They can also assist dogs that prefer vehicle access, making trips a touch easier when a jump isn’t ideal.
The stairs arrive vacuum-compressed and require no tools to set up; they fully expand in 24–72 hours. The outer cover is detachable for washing, while the inner foam should not be soaked.
Note: This model is part of a family that also includes 3-step and 5-step versions for different heights and needs. Always assess your pet’s comfort and space to choose the best option—one that fits your home layout and your pet’s mobility without making promises about results.
Q: What sizes are available for ZOMISIA Dog Stairs?
A: Available in 3-, 4-, and 5-step versions; the 4-step model reaches about 18 inches.
Q: Is the cover washable?
A: Yes—detachable cover is machine or hand washable; inner foam should not be soaked.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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