Trusted Pet Store UK
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We proudly offer free shipping on all orders across United Kingdom. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of United Kingdom may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Cold rooms can challenge a cat's comfort and daily play. The ZOMISIA Heated Cat House creates a warm, inviting den with even heat distribution that helps your cat settle in quickly on chilly days. The included heating pad offers adjustable warmth, giving you flexibility to match your cat's mood and your home environment. This heated hideaway pairs a soft, removable fleece cover with thoughtful safety features to support a relaxed, content cat.
A built-in heating pad delivers steady warmth with a timer and multiple temperature levels. With 24 timer settings plus a continuous mode and 11 temperature levels ranging from 80F to 130F, you can tailor the experience to your cat’s needs and the room temperature without guesswork.
The heating pad features a waterproof, flame-retardant PVC core, a soft removable cover, and chew-resistant cords. These design choices aim to reduce risk while keeping the den comfortable and inviting.
The hideaway is notably roomy. The den measures 16.5 x 16.5 x 13 inches, and the top platform offers additional space for lounging—great for cats who like to switch positions or sides.
Maintenance is simple: the cushion and fleece cover are removable for washing, while the heating core is wiped clean as needed. Please follow the included manual for safe operation and care instructions.
Use the ZOMISIA heated cat house as a dedicated winter retreat, a quiet corner for daily naps, or a cozy space for recovery- or relaxation-focused days. It’s designed to complement your home while supporting your cat’s comfort during colder months.
Q: What size is the ZOMISIA Heated Cat House?
A: The den measures 16.5x16.5x13 inches; the top platform is larger for extra stretching space.
Q: Is the heating pad safe and easy to clean?
A: Yes. It features a waterproof flame-retardant core, a soft removable cover, and a wipe-clean surface.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
© 2025 Petvita — Premium Pet Supplies for UK Pet Owners.
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