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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
The Zylfexo Citronella Bark Collar offers a humane, spray-based training aid designed to curb excessive barking while keeping dogs comfortable. It relies on a smart bark recognition chip that responds to your dog's bark and vocal vibrations, triggering a citronella spray within about 10 seconds. The system is selective by design, so nearby noises or other dogs won’t set it off when the sensitivity is properly adjusted.
Customize training with two sensitivity levels and two operating modes. You can switch between beep and spray, and the simple indicator light shows the current setting. When barking is detected, the collar activates according to your chosen mode, offering a safer, targeted training aid without guesswork.
Designed for everyday wear, the collar carries an IPX4 waterproof rating to handle light splashes. If exposed to water, wipe dry promptly and avoid heavy rain, swimming, or prolonged immersion. Regular drying helps maintain performance.
A built-in battery charges in around two hours and can provide up to 12 days of typical use. Please note that spray refills are not preinstalled inside the collar, and refills are sold separately. This model does not pair with a remote control.
The collar is 24 inches long and adjustable to fit dogs weighing 10–120 pounds (over 6 months old). It accommodates small, medium, and large breeds with a comfortable, secure fit.
Note that the spray mechanism is designed for citronella use and is not preloaded with spray. Always follow care and safety guidelines to maintain performance and comfort for your dog.
Q: What comes with the Zylfexo Citronella Bark Collar?
A: The collar is included; spray refill is not preinstalled; refills available separately.
Q: Is this collar suitable for all dog sizes?
A: Yes, it fits 10–120 pounds and is adjustable for small, medium, and large dogs.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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