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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Zymox Advanced Formula Otic Plus is an enzymatic ear solution designed for dogs and cats. This hydrocortisone-free formula aims to support comfortable ear care by working with your pet’s natural defenses to address irritation without relying on steroids. It’s positioned as a safe, gentle option that can be integrated into regular ear care routines for pets of all ages.
In practice, many pet owners find that this solution can help address recurring ear concerns by targeting common germ patterns and biofilm-forming irritants. While results can vary, users often notice a calmer ear area and a smoother application process compared to harsher alternatives. The product is described as a safe, natural option that complements routine care rather than promising any specific outcome.
For pet parents, the product offers a straightforward application method that fits into busy routines. Because it is hydrocortisone-free, it may be a helpful alternative for households seeking a non-steroidal option. It is important to follow the instructions on the label and monitor your pet for any changes in ear condition. If symptoms persist or worsen, consulting a veterinarian remains the best course of action.
The product emphasizes ease of use, with a no-pre-cleaning approach that can simplify routines for pet owners who want to minimize handling during uncomfortable episodes. While it may contribute to a calmer ear-care process, outcomes depend on individual factors such as ear condition, duration of symptoms, and overall health.
Consider Zymox Otic Plus as part of a broader pet ear-care plan. It provides a non-steroidal alternative that may complement regular cleaning and monitoring, helping you maintain gentler care for your dogs and cats without overhauling your routine.
Q: Is Zymox Advanced Formula Otic Plus safe for dogs and cats?
A: Designed for both dogs and cats and hydrocortisone-free; follow label directions and consult a vet if symptoms persist.
Q: Do I need to pre-clean my pet's ears before using Zymox Otic Plus?
A: No pre-cleaning is required; use as directed and monitor for ongoing irritation, seek veterinary care if needed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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