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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Ruffwear's Pacific Loop is an interactive tug toy designed to motivate and reward dogs during training and work. At 20.4 inches in length, the toy invites a confident, centered tug feel that most dogs intuitively enjoy. The design pairs a centrally placed tug pad with two wide grab handles, keeping hands safely away from eager mouths while encouraging steady, rewarding play. While it originated with avalanche rescue teams in mind, this tool suits a wide range of dogs that crave a structured tug session. When outdoor adventures call, the toy also floats, adding versatility to lakes, rivers, or snowy terrain as part of your play routine.
Built to support training sessions and interactive play, the Pacific Loop invites dogs to aim for the center of the toy and engage in focused, drive-driven interactions. The tug pad directs play toward a rewarding center, while the handles offer steadier control for handlers. The toy’s interactive nature makes it appealing to dogs with different play styles, helping to build drive, connection, and trust through each tug.
Durability is a cornerstone of the Pacific Loop. The tough shell and robust core are designed to withstand repeated tugs and high energy, making it a dependable partner for training or play across seasons. Its buoyant properties mean you can incorporate water or snow sessions without losing the tug dynamic that dogs love—whether you’re at a lake, riverbank, or backyard pond.
Supervised play is recommended, as dogs can be crafty chewers. If any part of the toy becomes loose or detached, remove it from play and discard. After outdoor use, rinse with clean water and air dry to keep the toy ready for the next session.
Whether you are training a working dog or enjoying a playful session in the park, the Pacific Loop offers a reliable, interactive tug experience that can help you explore new ways to motivate your canine partner. Use it as a purposeful addition to your training kit, keeping in mind that results may vary based on your dog’s needs and environment.
Q: What makes the Pacific Loop good for training and play?
A: Its centered tug pad focuses engagement, while two grab handles keep hands safe during tug sessions.
Q: Is the Pacific Loop suitable for outdoor water or snow use?
A: Yes, it floats for lakes and snowy environments; supervise play and check for wear before use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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