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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Meet Sofier’s 12-piece Timothy Hay Treats set, crafted to delight curious eaters while supporting their natural chewing instincts. The collection features four distinct flavors—original, rose, myosotis, and calendula—each formed from 100% Timothy hay. Handmade and free from pigments or hormones, these cakes offer a wholesome, tactile snacking experience that many small animals enjoy during playtime or quiet moments alike.
In practice, these Timothy cakes invite a satisfying crunch that pets can hold with paws and nibble gradually. The aroma is earthy and reminiscent of sun-dried meadows, with delicate floral notes emerging from the rose, myosotis, and calendula variants. The cakes’ natural color and rustic texture emphasize their handmade, small-batch quality, making each piece feel like a tiny, wholesome reward. While not a replacement for hay or fresh water, the treats can enrich daily routines and offer pockets of positive interaction for your companion.
These treats are designed for a wide range of small animals, including rabbits, bunnies, guinea pigs, hamsters, chinchillas, rats, and similar companions. Use as a supplementary chew and playtime activity; introduce gradually and monitor your pet’s chewing pace. Always provide fresh hay and water alongside treats to support a balanced snacking habit. Store in a cool, dry place to maintain texture and freshness.
Q: Which pets is this Sofier Timothy Treats set suitable for?
A: Designed for small animals like rabbits, guinea pigs, hamsters, chinchillas, rats, and mice; made from Timothy hay.
Q: How should I introduce these treats to my pet?
A: Offer 1–2 pieces at a time, monitor chewing, and pair with fresh hay and water; store sealed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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