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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to remote or outer regions of Canada may experience minor delays during peak seasons or due to weather conditions. These delays are temporary and may vary depending on location and carrier operations. We appreciate your understanding and patience.
Sofier presents a 16-piece Timothy hay treats set designed to delight small pets while supporting comfortable chewing and a healthy daily routine. Each bite-sized cake is handmade from 100% Timothy hay and finished with a sturdy rope for easy cage placement. The packaging groups four distinct flavors into one convenient assortment, inviting variety without fuss.
The kit includes four flavors in equal portions: original, rose, myosotis, and calendula. Each flavor comes in four pieces and includes a hanging rope, so you can position the snack near your pet’s favorite exploration area for enrichment.
Crafted from 100% natural Timothy hay with no pigment or hormone additives, these treats are suitable for a range of small animals including rabbits, rabbits in care, guinea pigs, hamsters, chinchillas, and rats. The design emphasizes safety and enjoyment without artificial components.
Rich in dietary fiber and low in protein, the formula includes vitamins that may support digestion and overall gut comfort as part of a varied diet. This combination can offer a satisfying snacking experience while aligning with everyday feeding routines.
Beyond nutrition, these chews can make playtime more meaningful and enjoyable for pets and their owners. Sofier backs every order with a 100% satisfaction guarantee and responsive customer support.
Q: What is included in the Sofier 16pcs Timothy Hay Treats set?
A: The set contains 16 Timothy hay treats across four flavors, with hanging ropes for easy cage placement.
Q: Are these treats suitable for multiple small pets?
A: Yes. They’re made from 100% natural Timothy hay and designed for rabbits, guinea pigs, hamsters, chinchillas, and rats.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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